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Legal
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E20 Fitness S.A.R.L ("E20", "we", "us") operates this website. This notice explains what personal information we collect through it, why, and what happens to it.
We only collect what you give us. There is no tracking beyond basic, privacy-friendly analytics, and we do not sell data to anyone.
When you book a free session, we collect your name, phone number, the training goal you selected, the studio you selected, and — if you provide it — your email address.
When you enquire about a partnership, request maintenance, or place an equipment order, we collect your name, your business name, your phone number, your location or delivery address, and any details you write in the message.
When you apply to the E20 Academy, we collect your name, phone number, optional email address, and any background information you choose to share.
When you use the assistant on our site, the conversation is processed to answer your question and, if you ask to book, to capture your contact details. Conversations may be retained so we can improve the service.
Automatically, we collect standard technical information such as your approximate location by country, the pages you visit, and the type of device you use. This is aggregated and is not used to identify you.
We do not send marketing messages unless you have asked us to.
Your submission does two things: it is stored in our own database, and it is used to prepare a WhatsApp message that you choose to send. We do not message you first.
If you use WhatsApp to contact us, your message is subject to WhatsApp's own privacy terms, which are outside our control.
We use the following services to run the site:
These providers process data on our behalf under their own terms. We do not sell or rent your information to anyone.
Enquiry and lead records are kept for as long as we have a business reason to hold them, and reviewed periodically. Order records are kept longer where accounting rules require it. If you ask us to delete your information, we will, unless we are legally required to retain it.
You can ask us to:
Email E20fitnessgroup@gmail.com and we will action it. There is no charge.
If you tell us about a medical condition — which we ask about, because EMS has genuine contraindications — we treat that as sensitive information. It is used only to decide whether training is safe for you and how to adapt it. It is not shared outside the team involved in your training.
This website is not directed at children, and we do not knowingly collect information from anyone under 18.
We do not use advertising or tracking cookies. The site stores a small amount of information in your browser to remember practical things — such as which section you chose, or what is in your cart. This never leaves your device and is not used to identify you.
Enquiry data is stored in a database that is not publicly readable, with access restricted to the E20 team. Connections to this site are encrypted. No system is perfectly secure, but we take reasonable measures to protect what you give us.
If we change this notice we will update the date at the top of this page.
Questions about this notice, or about your information:
E20 Fitness S.A.R.L Email: E20fitnessgroup@gmail.com Address: Galerie Matta Street, Mount Lebanon
Email us and we'll come back to you.